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How to use

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SME BANK limited now provides 24 hours, 7 days a week ATM service to its customers. Here are some useful information and tips to make proper use of your ATM Card.

  1. Insert Your ATM Card: Insert your Card in the slot with the pointing arrow. The screen will prompt you for a Personal Identification Number (PIN).
  2. Enter Your PIN: ATM will process your transaction only if the correct PIN is keyed in. Incase of wrong PIN keyed, the ATM will prompt you with a retry message. Incase of 3 incorrect PIN entries, your Card will be captured.
  3. Select the Desired Option from the Main Menu

For Cash Withdrawal

  • Step1: Enter the desired amount.
  • Step2: Select the account type from the account type screen.
  • Step3: Choose YES to get a receipt of your transaction. If not required, press NO.
  • Step4: Take your Card out of the Card Slot in order to receive the cash.
  • Step5: Take the cash out from the cash slot

For Balance Inquiry

  • Step1: Select this option to receive the balance of your account.
  • Step2: Select the account type from the account type screen.
  • Step3: Choose YES to get a receipt of transaction. If not required, press NO

For PIN Change

  • Step1: Press PIN Change button to change existing PIN.
  • Step2: Enter a new PIN and press YES
  • Step3: Re-enter the new PIN for verification.
  • Step4: Choose YES to get a receipt of your transaction. If not required, press NO
  • Step5: Pull you Card out of the Card Slot and take your receipt.
  • Your new PIN will now be activated for future use.
  • It is recommended to change your PIN frequently.

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111-110-011

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