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We require the services of energetic and zealous individuals to join team of professionals at our IT Division Head Office Islamabad.

The positions are:

  • ATM Operations Officer
  • Database Administrator
  • Software Engineer
  • Junior IS Officer

ATM Operations Officer

Major Responsibilities:

  • Monitoring and basic trouble shooting of SME Bank’s Alternate Delivery Channels infrastructure.
  • Escalation of issues to concerned including Banking Solution Provider, Switch Controller, Acquirer, Network Service Provider, IT team or others for immediate rectification.
  • Ability to monitor SME Bank’s Alternate Delivery Channels SWITCH and remediate any performance issue.
  • Banking Application Consolidation Services.
  • Execution of Day End and Start of Day
  • Monitoring and Execution of other IT Function’s activities such as data transfer etc. as assigned by Dept. Head MIS
  • Activation and Deactivation of Debit Cards as per SOPs.
  • Help Desk Support to external customers and escalation of their issues to concerned branches.
  • Generate documentation for logging the daily ATM status and related incidence.
  • Perform related duties as required

Knowledge, Skills and Abilities Required:

  • Sound understanding of Server Operations, Networking and Data Bases.
  • Excellent written and verbal skills.
  • Able to work independently.
  • Ability to work well in team environment.
  • Creative problem solver, fast learner, and challenge-driven.
  • Ability to prepare documentation and comparisons.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.


  • One year of hands on experience in a similar position at a commercial bank is preferred. MCSE/CCNA or equivalent training is a plus.


  • Bachelor in Computer Sciences or equivalent

Database Administrator

Major Responsibilities

  • Reviews, develops, and designs data models using standard diagramming techniques, in conjunction with application development teams; creates logical data models and translates into physical database structures that integrate with existing or proposed database structures.
  • Monitors relational databases to optimize database performance, resource use, and physical implementations of databases; addresses a variety of database integration issues including migration between disparate databases, integration, maintenance/conversion, capacity planning issues, and new applications.
  • Maintains development, test, and production RDBMS environments.
  • Design and Implement database solutions for Disaster Recovery, Business Continuity and Cyber Security.
  • Monitors and maintains database security and database software, in cooperation with data security administrators.
  • Provides advice to applications programmers in the effective use of database languages; advises on troubleshooting, exception processing needs, and other data management issues.
  • Maintains availability and integrity of databases through multiple access schemes; facilitates sharing of common data by overseeing proper key and index management and data dictionary maintenance.
  • May evaluate and recommend testing and evaluation of new procedures, software, and hardware.
  • Monitors and manages database backups, logs, and journals; installs, maintains, and upgrades database software; restores and/or recovers data as required.
  • Creates, procures and maintains various database related documents such as manuals and programmers handbooks.
  • Provide 24 hour on-call support. Job shall be shift based.
  • Maintains a broad knowledge of state-of-the-art technology, equipment, and/or systems.
  • Performs other related duties as assigned.

Knowledge, Skills and Abilities Required:

  • Ability to interpret data models and to develop database structures.
  • Knowledge of current technological developments/trends in area of expertise.
  • Ability to use standard diagramming techniques to design and develop computer data models.
  • Ability to implement and troubleshoot programming changes and modifications.
  • Ability to program, configure, manage, and maintain the operation of complex relational databases.
  • Ability to develop and manipulate large, complex data sets.
  • Knowledge of computer and/or network security systems, applications, procedures, and techniques.
  • Knowledge of data integrity methods and techniques.
  • Ability to perform acceptance testing on computer systems, applications, and hardware.
  • Ability to install, maintain, modify, and upgrade database software.
  • Technical writing skills.
  • Ability to provide technical guidance and leadership to professional personnel in area of expertise.
  • Ability to operate on a scheduled 24-hour on-call basis.
  • Develops and implements the overall database Information Security Strategy


  • Bachelor in Computer Sciences or equivalent
  • OCP DBA Certification is a must
  • Minimum one year’s experience of managing an online corporate Oracle Enterprise Database. Knowledge of Oracle 12c/9i is a preferred.

Software Engineer

Major Responsibilities:

  • Analyze the performance of hardware and software interfaces and identify alternatives for optimizing the usage of computer resources.
  • Apply generally accepted programming standards and techniques to assure efficient program logic and data manipulation.
  • Participate in designing, coding, testing, debugging, configuring, and documenting software applications.
  • Conduct Research and Development work within the scope of work.
  • Confer with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirement such as forms of data input, how data is to be summarized, and formats for reports.
  • Write detailed description of user needs, program functions, and steps required to develop or modify computer program.
  • Study existing information processing systems to evaluate effectiveness and develop new systems to improve production or workflow as required.
  • Responsible for the supervisory and technical work maintaining and updating department or company computer databases.
  • Establish data base administration procedures, set standards, educate system staff on effective programming techniques, and discuss with other System Developers the appropriate design and development applications.
  • Perform related duties as required.

Knowledge, Skills and Abilities Required:

  • Considerable knowledge of computer operations, work simplification techniques, and flow-of-work procedures.
  • Considerable knowledge of the operation, characteristics and capabilities of computer equipment and of the application of such equipment to information processing needs.
  • Ability to prepare system documentation and user manuals to meet user needs.
  • Ability to prepare system designs, work flow plans, report format, input, and output documents adequate to meet user needs.
  • Ability to program, test, and debug programs.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to establish and maintain effective working relationships.
  • Considerable knowledge of systems analysis, systems design, and database architecture.
  • Considerable knowledge of programming techniques.
  • Ability to translate user requirements into a successful information technology application.


  • Bachelors in Computer Science or equivalent


  • 1-2years development experience in an IT organization will be a plus

Technology Exposure:

  •, Oracle Fusion Middleware (Forms and Reports), Visual Basic, Visual InterDev, HTML and PHP.
  • Working concept of Oracle or SQL Server or equivalent RDBMS.
  • Parallel processing, distributed & Grid Computing.
  • Service Oriented Architecture (SOA) and Web services.
  • Windows and Linux/Unix environment.
  • Knowledge of C, C#, SOAP, XML, Java, J2EE, UDDI, WSDL, ODBC, JDBC & SQL shall be considered as extra advantage.

Junior IS Officer

Major Responsibilities:

  • Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for system security administration and user system access based on industry-standard best practices.
  • Ensure the integrity and confidentiality of information residing in corporate databases, workstations, servers, and other systems.
  • Develop all IT security policies and procedures, including those for end users, network procedures, and legal compliance.
  • Determine user logon procedures and password management practices.
  • Design, perform, and/or oversee penetration testing of all systems in order to identify system vulnerabilities.
  • Propagate security awareness among employees per policy.
  • Recommend and schedule (where appropriate) security patches and any other measures.
  • Assess need for any security reconfigurations (minor or significant) and execute them if required.
  • Oversee enforcement of policies and procedures for system security administration and user system access, based on industry-standard best practices.
  • Insure proper documentation required records of security related activity as stated in the policy manual.
  • Design/Manage and monitor the intrusion detection systems, firewall logs as well as monitoring reports in order to proactively identify computer hacking, unauthorized and suspicious activity.
  • Performs all duties and responsibilities as assigned by management.
  • Interface with Internal Audit department and manage the open Data Security audit issues

Knowledge, Skills and Abilities Required:

  • Excellent customer and organizational skills
  • Ability to work well with customers and team members.
  • Strong verbal (face-to-face / phone) and written communication skills.
  • Creative problem solver, fast learner, and challenge-driven.
  • Ability to work and add value as a team member.
  • Ability to prepare clear and concise documentation.


  • Bachelor’s degree or equivalent in Computer science.


  • Industry Standard accreditation(s) will be preferred


  • Fresh graduates
  • Preference will be given to those having one year experience in a similar position .

General Information

  • Salary package will be competitive and market based
  • We are an Equal Opportunity Employer
  • Envelope must be marked with the position applied for
  • Only shortlisted candidates will be called for an interview

Application on specified format → (Pdf Format, Word Format) along with a recent photograph, CNIC, domicile, copies of all educational and experience certificates, may be sent latest by July 05, 2017 at the following address:

Department Head
Human Resources Development
56-F, Nazim-ud-Din Road, F-6/1, Blue Area, Islamabad.

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